Frequently asked questions

We're a design and development service that builds software at a fixed monthly price. Websites, apps, dashboards, APIs — we design it, build it, host it, and support it.

Nearly anything: web apps, mobile apps (iOS/Android), internal tools and dashboards, customer portals, APIs and integrations, AI-powered assistants and agents, e-commerce platforms (including Shopify), SaaS prototypes, and full-scale enterprise systems.

Yes. We provide packages that include design + build. Even if you don't have a full design ready, we can work from a brief, sketch or requirement and create a proper design — including a design system for scalable, maintainable UI/UX if needed.

Building from a design ensures consistency, clarity, and quality. It enforces good engineering practices from day one and means every stakeholder can see and approve the final output before we write a line of code. If you don't have a design yet, we can create one for you.

You get access to our custom ticketing system where you can brief work, track progress, and provide feedback. For real-time communication, we use Slack or your preferred messaging platform. You'll also have direct access to your assigned team.

Yes. For a limited time we're offering £1,000 off per month for 3 months (£3,000 total savings) to qualified early-stage startups. This is to help founders get to market faster with minimal risk.

You typically qualify if: your company is early-stage (pre-seed, seed, or just starting), you don't yet have a full product live, and you're willing to commit to at least a 3-month engagement. During sign-up, we'll ask a few simple questions to verify eligibility.

We recommend a minimum 3-month engagement to see real results. However, there are no long-term contracts — you can pause or cancel with 14 days' notice at any time.

Yes — flexibility is key. You can pause or cancel with 14 days' notice. If you pause, you'll pick up where you left off when you resume (tickets, staging, design history all intact).

The typical flow is:

1. Onboarding and kick-off call
2. Design (or review) / design system setup if needed
3. Development and staging build — incremental, iterative
4. Staging reviews and feedback loops
5. Production deployment, testing, and handover
6. Support (optional, per package)

We don't promise same-day turnaround — honest timelines matter. That said, for many simple tasks (content updates, small tweaks) we often deliver within 24 hours. For larger builds, design → build → staging → review cycles typically progress daily, especially in early phases — so you'll often see tangible progress every 24 hours.

Often yes — especially early on. Because we adopt iterative build practices (incremental tickets, staging updates, automated CI/CD), there's usually something reviewable almost every day: a design mock, feature, bug fix, or UI update.

We use a modern, scalable stack including: Go, Vue.js, Flutter (for mobile), Postgres, Docker, Kubernetes, ArgoCD, GitLab CI/CD, Terraform, and DigitalOcean (or cloud infrastructure of your choice). We also integrate AI-assisted tooling to accelerate development while maintaining human oversight.

Absolutely. We build in parallel with your current setup, then migrate functionality piece by piece using a gradual migration approach (sometimes called the Strangler Fig pattern). This means your existing application keeps running while we rebuild and improve it — no big-bang switchover required.

You do. Once the project is delivered and payment terms are met, all code, databases, design assets, and documentation are handed over to you. We also provide a clean repository and deployment setup.

Yes, we're happy to sign mutual NDAs before any engagement. Confidentiality is important to us and we treat all client information with discretion.

You can raise a new ticket in our system. Depending on your package, this could be covered under your monthly subscription or quoted as a separate sprint.

We offer optional support/maintenance tiers. If included, it covers bug fixes, security patches, small updates, and server upkeep. For major changes or new features, we recommend raising a new ticket or upgrading your package.

We iterate until you're satisfied. Our process is built around staging reviews and feedback loops — nothing goes live until you approve it. If there's ever a fundamental mismatch, we'll work with you to find a resolution or part ways amicably.

CMS-based sites often bring performance bottlenecks, security risks, bloated plugins, template limitations, and messy technical debt. By building from scratch with modern tooling, we deliver fast, secure, maintainable and flexible software — where your content and design aren't locked into rigid templates. Your brand can evolve freely without waiting for years-long rebuilds.

Speed and predictability: Fixed monthly fee means predictable costs and faster time-to-market.

Quality and structure: Enforced design → build → staging → production workflow with industrial-grade infrastructure.

Flexibility: We handle everything from design system to backend — you don't need to manage multiple contractors.

Scalability: Modern stack, auto-scaling, maintenance-ready, built to grow.

Focus: You stay focused on business logic and vision, not infrastructure or coordination.

Absolutely. Check out our case studies to see the range of projects we've delivered — from ESA-funded surf tracking apps to full Shopify rebuilds and enterprise event technology.